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Privacy Policy

Last updated: March 7, 2026

1. Introduction

This Privacy Policy describes how devShell ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our cloud development environment platform ("the Service"). By using the Service, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

  • Account information: email address, name, and password (hashed)
  • Usage data: environment configurations, resource usage metrics, session activity, and feature usage
  • Payment information: transaction records and credit balances (payment processing is handled by third-party providers)
  • Technical data: IP addresses, browser type, device information, and access logs
  • Environment data: files, code, configurations, and other content you create or store within your development environments

3. Data Hosting and Storage Location

All data collected and stored by devShell is hosted on infrastructure located in the United States of America. Your account data, environment data, usage logs, and all other information we process resides on servers within the United States.

By using the Service, you consent to the transfer, processing, and storage of your data in the United States, regardless of your country of residence.

4. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Manage your account and authenticate your identity
  • Process payments and manage credit balances
  • Monitor and improve Service performance and reliability
  • Communicate with you about the Service, including updates and security notices
  • Enforce our Terms and Conditions and protect against misuse
  • Comply with legal obligations

5. Third-Party LLM Providers

devShell integrates with third-party Large Language Model (LLM) providers to deliver AI-powered features within your development environments. When you use LLM-powered features, your prompts, code snippets, and related context may be transmitted to these third-party LLM providers.

Important Notice Regarding Third-Party Data Handling

devShell has no control over how third-party LLM providers collect, use, store, process, or retain your data once it has been transmitted to their services. Each LLM provider operates under its own privacy policy, terms of service, and data handling practices.

By using LLM-powered features within devShell, you acknowledge and agree that:

  • Third-party LLM providers may retain, log, or use your data for their own purposes, including model training
  • Data transmitted to LLM providers may be stored in jurisdictions outside the United States
  • You are responsible for reviewing and agreeing to the privacy policies and terms of service of each LLM provider
  • devShell is not liable for any data handling practices of third-party LLM providers
  • You should not submit sensitive, confidential, or regulated data through LLM-powered features unless you have reviewed and accepted the relevant provider's data practices

6. Telegram Bot Integration and Data Routing

devShell provides a shared Telegram bot integration that operates via a centralized webhook endpoint (the "Bot Endpoint") hosted on devShell's servers. When you use the Telegram bot integration feature, your Telegram messages, commands, and associated metadata are routed through devShell's server infrastructure for the sole purpose of delivering and relaying those communications to and from your development environment.

Important Notice Regarding Telegram Message Routing

By registering for and using the Telegram bot integration, you expressly acknowledge and consent to the following data handling practices:

  • Your Telegram messages, commands, payloads, and associated metadata shall transit through devShell's shared server infrastructure as part of the message routing process
  • devShell acts exclusively as a transient relay and routing service; message data is processed ephemerally in-memory for the sole and limited purpose of effectuating delivery
  • devShell does not save, persist, store, log, record, archive, monitor, surveil, inspect, analyze, mine, profile, or otherwise retain the content or substance of any Telegram messages routed through the Bot Endpoint at any time
  • No message content is written to disk, database, data warehouse, log file, or any other persistent storage medium operated by or on behalf of devShell
  • devShell does not use message content for analytics, advertising, model training, profiling, or any purpose other than transient routing and delivery
  • Notwithstanding the foregoing, devShell cannot guarantee the absolute security or confidentiality of data during ephemeral transit through its infrastructure, and you acknowledge the inherent risks associated with the transmission of data over shared network infrastructure

Your registration for and use of the Telegram bot integration constitutes your informed, voluntary, and binding consent to the routing of your Telegram communications through devShell's shared servers as described herein. If you do not consent to such data routing practices, you must not register for or use the Telegram bot integration feature.

7. Data Sharing

We do not sell your personal information. We may share your data with:

  • Third-party LLM providers: as described in Section 5, when you use AI-powered features
  • Payment processors: to process transactions
  • Infrastructure providers: who host and operate our servers in the United States
  • Law enforcement: when required by law, legal process, or government request

8. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete your personal data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes such as fraud prevention and financial record-keeping.

10. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

11. Cookies and Analytics

We use cookies and similar technologies to maintain your session and collect usage analytics. We use privacy-respecting analytics to understand how the Service is used. You may configure your browser to reject cookies, though this may affect your ability to use the Service.

12. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. Your continued use of the Service after any modifications constitutes acceptance of the updated policy. It is your responsibility to review this policy periodically.

14. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].